BJP member and actress Kangana Ranaut, who was recently involved in an incident with a CISF constable at Chandigarh airport, raised concerns in the Lok Sabha regarding the conduct and scrutiny of CISF personnel deployed at airports. She questioned whether the government has a monitoring system in place to detect any negative influences on CISF staff that may result in poor behavior towards passengers. The Civil Aviation Ministry responded with details of the measures taken to ensure the professional conduct of CISF personnel.
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- Kangana Ranaut raised a question in the Lok Sabha regarding the conduct of CISF personnel at airports.
- The query followed an alleged incident where Ranaut was slapped by a CISF constable at Chandigarh airport.
- She asked the Civil Aviation Ministry if there is a monitoring system to detect any negative influence on CISF personnel.
- Minister of State for Civil Aviation, Murlidhar Mohol, responded with details of existing monitoring measures.
- The CISF uses a Personal Information System to update the profiles of deployed personnel.
- Personnel profiles and dossiers are maintained and transferred during postings, with remarks considered for public-facing roles.
- Social media monitoring of CISF personnel is conducted at multiple levels to detect negative influences.
- A mentor and buddy pair system is implemented to assess the psychological state of personnel.
- Regular behavior detection and soft skill training are provided to CISF personnel.
- Motivational and awareness sessions are held to boost the morale and professionalism of CISF staff.
