The District Supply Officer of Gautam Buddh Nagar has appealed to LPG consumers in the district to make use of alternative digital platforms for booking gas cylinders, following reports of difficulties faced by residents while trying to book LPG refills through the usual mobile call service. The appeal has been issued to prevent inconvenience to consumers and to ensure that the gas booking process continues smoothly without disruption.
According to the District Supply Officer, it has come to the notice of the administration that many LPG consumers are experiencing problems while attempting to book gas cylinders by calling the mobile numbers designated for bookings. Consumers have reported that the numbers are frequently busy, calls are not connecting properly, or other technical issues are preventing them from successfully completing their bookings.
These technical issues have reportedly led to confusion and unnecessary concern among residents of Gautam Buddh Nagar. Some consumers have begun to assume that there might be a disruption in LPG supply due to the difficulty in connecting with the booking numbers. However, officials clarified that the supply of LPG cylinders in the district remains normal and that the issues being faced are limited to call connectivity or temporary technical problems.
To address the situation and reduce inconvenience to consumers, the District Supply Officer has advised residents to utilize the multiple digital booking options made available by gas companies at the national level. These platforms are designed to make the booking process easier and more accessible for consumers without relying solely on phone calls.
Consumers can use WhatsApp-based booking services by sending a request to the number 7588888824. This method allows users to initiate gas booking directly through the messaging platform, making it a convenient option for smartphone users.
Another available option is the missed call booking service. Consumers can place a missed call to the number 8454955555, after which the booking request is automatically registered with the LPG service provider. This facility is particularly useful for those who prefer a quick and simple method without navigating through digital interfaces.
Additionally, LPG consumers can also book their gas refills through SMS or IVRS booking services by sending a message or using the automated system available at the number 7718955555. These services allow customers to complete bookings without needing to speak directly with a service representative.
The District Supply Officer further informed that consumers can also use digital applications and online portals to book their LPG cylinders. One of the recommended options is the Indian Oil One mobile application, which enables users to manage their LPG services through a smartphone app. The application allows consumers to book refills, track delivery status and access other related services.
Consumers may also use the Bharat Bill Payment System and the official Indian Oil portal at https://cx.indianoil.in
to book LPG cylinders and manage their gas-related services online. These platforms provide a secure and reliable way to complete bookings while avoiding delays caused by busy phone lines.
Officials emphasized that these digital alternatives are part of the national-level service infrastructure created by gas companies to improve convenience for customers. By using these platforms, consumers can avoid the issues associated with call-based booking systems and ensure that their gas refill requests are processed without difficulty.
The administration has clarified that the appeal is intended to reduce unnecessary confusion among consumers and to prevent the spread of misinformation regarding LPG supply. Authorities have reiterated that there is no shortage of LPG cylinders in the district and that distribution continues as per regular procedures.
Residents have been encouraged to adopt these digital booking methods whenever possible, particularly during times when call-based booking services experience heavy traffic. Officials believe that wider use of these platforms will help streamline the booking process and reduce pressure on the call system.
The District Supply Officer has urged all LPG consumers in Gautam Buddh Nagar to take advantage of the various digital facilities provided by gas companies and to use these services whenever they need to book a cylinder refill.
