A significant outage in Microsoft’s cloud services led to widespread flight disruptions across the globe, including major impacts at Delhi and Mumbai airports in India. The incident caused multiple airlines to face operational challenges, resulting in flight cancellations and delays. The outage particularly affected airlines like IndiGo, Akasa, and SpiceJet, with disruptions reported in check-in systems and boarding processes. Here’s a summary of the impact and responses from various airlines.
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- Microsoft Cloud Outage: A major disruption in Microsoft’s cloud services led to significant flight cancellations and delays worldwide, including at Delhi and Mumbai airports.
- Impact on Airlines: Several airlines were affected by the outage, grounding planes and disrupting flight operations at key Indian airports.
- Akasa Airlines Response: Akasa Airlines reported temporary unavailability of online services such as booking and check-in due to the outage, and advised passengers to check in manually at the airport.
- SpiceJet Statement: SpiceJet faced issues with providing flight disruption updates and is working to resolve the problem. The airline apologized for the inconvenience caused to passengers.
- US Airlines Affected: In the US, Frontier Airlines experienced significant disruptions, grounding flights for over two hours, while Allegiant Air and Sun Country Airlines also faced issues with reservations and bookings.
- Operational Measures: Airlines, including Akasa, shifted to manual check-in and boarding processes at affected airports to manage the disruption.
- Microsoft’s Response: Microsoft acknowledged the outage, which began around 6 pm ET, affecting multiple Azure services in the Central US region.
- Global Impact: The outage had a global impact, affecting airlines and flight operations beyond the Indian and US markets.
- Resolution Efforts: Airlines and Microsoft are actively working to resolve the issues caused by the outage, with ongoing updates provided to passengers.
- Passenger Advisory: Affected passengers are advised to reach the airport early for check-in and to stay updated with their airlines for the latest information on flight statuses.
